FAQs

We process orders within 1 business day. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may vary during peak seasons. You will receive a confirmation email with tracking information once your order has shipped.

Delivery typically takes 3–7 business days from the moment the carrier receives your package.

Please note that delivery times may vary depending on the carrier, your location, and periods of high demand.

Yes, you can update your shipping address before your order ships.
To request a change, please contact our customer support team at [email protected] as soon as possible.

When can I request an address change?

• If your order is placed before 11 AM EST (business days), you must request the change before 11 AM EST the same day.
• If your order is placed after 11 AM EST (business days), you must request the change before 11 AM EST the next business day.
• Orders placed after 11 AM EST on Fridays, weekends, or holidays may be processed before any changes can be made.

Important: Once your order has been shipped, the shipping address cannot be changed.

If an order is shipped to an incorrect address or the carrier is unable to complete the delivery (e.g., address not found or recipient unavailable), the carrier will attempt delivery up to three times. If unsuccessful, the shipment will be marked as “Return to Sender.”

Re-shipments: If you request a re-shipment, we can process it once the order is officially marked as “Return to Sender."

Please note that an additional shipping fee will apply, as Redu Sculpt is not responsible for delivery issues caused by incorrect address details or recipient availability.

Refunds: If you prefer a refund instead of a re-shipment, it will be processed only after the returned package is received and the status is updated to “Delivered.”

Please note that original shipping costs will be deducted from the refund, as these issues are not the responsibility of Redu Sculpt.

Additional Information

• Re-shipments and refunds may take additional time depending on the carrier.
• We are not responsible for delays related to the return process.
• We are not liable for lost or misdelivered packages due to incorrect address information.
• Refunds will not be issued for orders confirmed as delivered by the carrier after delivery attempts.

If your tracking information shows that your order was delivered but you have not received it, we recommend the following:

• Check with other members of your household
• Ask your neighbors
• Look around your property (e.g., porch, mailbox, reception area)
• Contact the shipping carrier directly to confirm the delivery details

Please note:

Delivered orders: If the carrier confirms that the package was delivered, Redu Sculpt is not responsible for the package, and refunds will not be issued in these cases.

Stolen packages: If the package was stolen after being delivered, it is considered the customer’s responsibility. We do not issue refunds for stolen packages.

Lost packages (not delivered): If the order has not been delivered and is marked as lost by the carrier, the case may be reviewed to determine an appropriate solution.

However, each situation may be evaluated on a case-by-case basis. If you believe your case requires further review, please contact our customer support team at: [email protected]. 

Reporting timeframe:

You have 7 days from the delivery date to report any issue.

Requests made after this period will not be eligible for investigation or compensation.

We offer free shipping on orders with a value of $119.99 or more. This applies to both one-time purchases and Subscribe & Save orders.

For orders below $119.99, a flat shipping fee of $9.99 will apply.

Yes, we ship worldwide. Please note that international shipping charges do not include customs, import duties, or tax fees. These fees are determined by your country and are your responsibility. For specific details on these charges, we recommend contacting your local customs office.

We ship through FedEx, DHL, and USPS.

No, Redu Sculpt is an online-only store. Make purchases through our website redusculpt.com to avoid counterfeit products

We accept the following credit and debit cards:
Visa, Mastercard, American Express, Discover, UnionPay, JCB, Elo, and Diners Club.

We also accept alternative payment methods such as:
Shop Pay, Cash App, Afterpay, PayPal, Google Pay, and Crypto (USDC).

Available payment options may vary depending on your location and will be displayed at checkout.

If the page is freezing, please try clearing your browser’s cache and cookies, closing all tabs, and refreshing the page.

If the issue persists, we recommend taking a screenshot or a short video of the problem and contacting our customer support team for assistance at [email protected].

Your payment information is fully secure when you shop with us.

We use SSL (Secure Sockets Layer) encryption to protect your data during transmission. This ensures that all sensitive information, such as your credit card details, name, and address, is encrypted and protected from unauthorized access.

All transactions are processed through trusted and secure payment providers, following industry-standard security practices.

You can shop with confidence knowing that your personal and payment information is protected at every step of the checkout process.

For immediate payments, your card will be charged once the transaction is authorized, and you will receive a confirmation email.

For Buy Now, Pay Later options such as Shop Pay or Afterpay, you will receive an invoice with payment details within 24 hours.

What you’re seeing is most likely a temporary authorization hold from your bank to verify that sufficient funds are available.

This is not an additional charge. The hold will be automatically released once the payment is successfully processed.

If you experience any issues or have further questions, please contact our customer support team at [email protected].

You can use your gift card during checkout by following these steps:

1. Add your items to the cart and proceed to checkout.

2. In the payment section, locate the field labeled “Discount code or gift card.”

3. Enter your gift card code exactly as provided and click “Apply.”

4. Once applied, the gift card balance will be automatically deducted from your total.

5. If your order total is higher than your gift card balance, you can complete the remaining amount using another payment method.

You can apply a promo code during checkout by following these steps:

1. Add your items to your cart and proceed to checkout.
2. In the payment section, find the field labeled “Discount code or gift card.”
3. Enter your promo code and click “Apply.”
4. Once applied, the discount will be automatically reflected in your order total.
5. Continue to complete your payment.

Important notes:

• Promo codes must be entered during checkout and cannot be applied after the order is placed.
• Only one promo code can be used per order.
• Some promo codes may have specific conditions or restrictions.

If you file a dispute or chargeback with your bank, the resolution process typically takes between 75 and 90 days.

Please note that during this time, any processes initiated with us (such as returns, exchanges, or warranty claims) will be temporarily paused until a final decision is made by your bank.

Returns and exchanges are subject to eligibility and must meet our return requirements. All requests must be made within 90 days from the date of purchase. Requests submitted after this period will not be eligible. 

Product Condition Requirements
Products must be returned in reasonable condition and include all original components and packaging.

If the products are not returned in acceptable condition or do not meet these requirements (including proper packaging and all original components), the following may apply:

• Receive a partial refund (up to 50%), or be denied after inspection

We offer three return options:

Exchange

• Exchange requests are free to submit.
• Customers are responsible for return shipping and the shipping cost of the replacement item.

Refund

• A return shipping fee will be deducted (minimum $10, up to 20% of the order value).
• Original shipping fees and customs charges are non-refundable.
• Refunds are issued to the original payment method only.

Store Credit

• Receive store credit plus an additional 15% bonus.

Disclaimer

Redu Sculpt is not responsible for lost or damaged return shipments. All refunds are processed only after the returned items have been received, inspected, and verified. Once approved, please allow 7–10 business days for the refund to be processed.

• Flash Sale items are final sale and cannot be returned.
• Redu Sculpt reserves the right to limit or deny returns in cases of excessive, fraudulent, or abusive activity. 

Before initiating a return or exchange, please ensure your request falls within our 90-day return policy, which applies from the date of purchase. 

To begin a return or exchange, please contact:

Redu Sculpt Customer Support USA:
[email protected]

A Customer Support representative will:

• Confirm if your item is eligible.
• Guide you through the process step by step.

During the process, you will receive:

• Applicable time limits.
• Product condition requirements.
• Required documentation (if applicable).
• Return shipping instructions.

Important Steps

• Wait for the return authorization before sending your item.
• Include your RMA number and proof of authorization with the shipment.
• Follow all provided shipping instructions carefully.

Unauthorized returns will be refused or returned to the sender and will not be processed.

We offer a 90-day return window from the date of purchase.

To be eligible for a return:

• Items must be returned in acceptable condition
• All original components, accessories, and packaging must be included

Once your return is received and inspected, your refund will be processed to the original payment method.

Depending on the condition of the returned item, a partial refund may apply.

Please note that return shipping fees may apply depending on the selected return option.

Refunds will be issued for the items you return. Any items that are not returned will not be eligible for a refund and will not be included in the refund amount.

The return process typically takes between 1-2 weeks. A return shipping fee of $9.99 will be deducted from your refund and credited back to you. 

Once we’ve received and inspected your order, the refund will be issued to your payment method.

Use the tracking number on your return label to check the status with USPS or FedEx.

Please note that original shipping costs and customs charges are non-refundable.

The exchange process typically takes 1–2 weeks, including the time it takes for your item to arrive at our warehouse.

Once your return is received and inspected, we will process your exchange and ship the replacement to the original address provided.

A recurring subscription means you are enrolled in automatic, repeated orders of a product at a set interval (for example, every 30 days).

When you sign up for a Redu Sculpt subscription:

• Your order will be automatically placed and charged on the selected schedule.
• The payment method you provided at checkout will be charged each time a new order is generated.
• You will continue to receive shipments without needing to place a new order manually.

You can pause, modify, or cancel your subscription at any time before the next billing date to avoid future charges.

Yes! Simply go to redusculpt.com/a/account/login, sign in to your account, and select the subscription frequency that best fits your routine.

If you need any assistance, feel free to contact our support team at [email protected]. 

Yes, you can pause your subscription at any time.

To do so:

• Log in to your account at redusculpt.com/a/account/login. 
• Go to your subscription settings
• Click “Pause” and select how long you’d like to pause your deliveries

While your subscription is paused:

• No orders will be processed or shipped
• You will not be charged

If you need assistance, please contact our support team at [email protected]. 

You’re in full control. Log in at redusculpt.com/a/account/login,and select Cancel. If you run into any trouble, our team is happy to help at [email protected].

No, once an order has already been processed or shipped, it cannot be canceled.

Customers are responsible for managing their subscription in advance to avoid unwanted shipments. They can pause, skip, or reschedule upcoming orders directly from their account.

Any changes must be made at least 4 days before the next scheduled shipment. If no changes are made within this timeframe, the order will be processed and shipped as scheduled.

If you cancel your discounted subscription before receiving your second order, the discount applied to your first order will no longer be valid.

In this case, you will be charged the difference between the discounted subscription price and the regular (non-discounted) price for the order you already received.

This means the initial discount is conditional on continuing the subscription beyond the first shipment.

No, subscription orders are not eligible for additional discounts.

When you select the Subscribe & Save option, you are already receiving the maximum discount available. This offer cannot be combined with any other promotions, discount codes, or special offers.

Only your most recent subscription shipment is eligible for return. Any previous recurring orders are not eligible for return or refund.

Returns are accepted only for the latest order you have received under your subscription.

Topical products purchased separately or via subscription are non-returnable, even if unopened.

Redu Sculpt has gained popularity among over 150,000 women globally due to its effective home-use sculpting technology, helping users achieve their desired results comfortably and efficiently.

Yes, promoting Redu Sculpt not only generates income through commissions but also assists others in reaching their sculpting goals. Sharing trusted results builds credibility with your audience.

The commission is based on the total purchase made by your referrals through your unique link. The percentage is determined by your level in the program: 15% for the Default program, 20% for Bronze, 25% for Silver, and 30% for Gold.

If a customer returns a product, the commission associated with that sale will be deducted from your future payments. We have a transparent return policy to ensure that there are no surprises.

Bronze Level (5-10 products sold): New affiliates start here with a commission of 20% per sale. Incentives include monthly leaderboard prizes, and free products. Additionally, during key campaigns such as Black Friday and Christmas, we offer a seasonal bonus of an additional 5% on commissions.

Silver Level (11-30 products sold): Increase your commission to 25% per sale. This level includes more exclusive rewards and extended visibility in our email marketing campaigns. Prizes include premium products such as Retinol Oil and Detox Pineapple Tea. During specific campaigns, seasonal bonuses provide an additional 10% on commissions.

Gold Level (31+ products sold): Our top affiliates enjoy a 30% commission. This level rewards our best performers with monthly competitions, VIP prizes, early access to product launches, and exclusive products. Seasonal bonuses of an additional 15% during key campaigns and exclusive products to raffle among your community are also included.

No, payments are processed on the last day of the month in which the sale occurred. Make sure to submit your completed W9 form, full name, phone number, and email address (from which you'll request the PayPal payment).

Once you register through our sign-up form, you will gain access to your affiliate dashboard hosted on Social Snowball. This dashboard allows you to track your sales, earnings, and traffic in real-time.

No, your affiliate link is unique and fixed. However, you can adjust your promotional strategies and use different platforms.

Yes, you should avoid sharing your affiliate link on spammy sites or platforms solely dedicated to discount codes without prior authorization. We recommend promoting on platforms where you have an engaged and authentic audience. Additionally, if we detect a link shared on unauthorized or spammy sites, we will have to deactivate your link.

Try Before You Buy lets you try selected products without paying for the product upfront. You place your order today, pay for shipping, receive the product at home, and only pay for the product after your 7-day trial if you decide to keep it.

It’s a simple, low-risk way to experience Redu Sculpt before committing.

1. Try at Home: When your order arrives, your 7-day trial period begins. You'll just need to cover a non-refundable shipping fee.

2. Easy Returns: If the products don’t meet your expectations, you must contact our Customer Concierge Team within the 7-day trial period to initiate the return process and receive authorization.You can reach us by: Phone: 1-800-982-1265 or Email: [email protected]. A representative will confirm eligibility, issue a Return Merchandise Authorization (RMA) if approved, and provide detailed return instructions.

3. Keep What Works: If you find the products meet your needs and decide to keep them, you'll be charged automatically after the trial period ends.

If you decide to return your items, a $19.99 return shipping fee will apply.

When you order a Try Before You Buy product, you’ll only pay a non-refundable shipping fee of $9.99 upfront. There’s no charge for the product itself unless you decide to keep it after your 7-day trial.

If you choose to return the product, a $19.99 return fee will apply.

You can only use a credit or debit card to check out with Try Before You Buy at this time.

Try Before You Buy places a temporary authorization on your card to make sure the funds are available. This authorization holds the amount of your order to secure the funds in case you decide to keep the items. It’s not a charge; it's just a way to confirm that your card is valid and has enough funds to cover any future purchases. The hold will be removed if you return the items or after the trial period ends.

The authorization will be removed once your trial period ends, plus a few additional days for any returns to be processed. After this, your card will be charged for the items you kept. 

Depending on your bank, it may take up to 24-48 hours for your statement to reflect this change.

Your 7-day trial starts the day your order is delivered.

No, trials can not be extended.

Achieving noticeable results requires consistency. While some users may see early signs of progress after 30 days, the most noticeable transformations generally occur around 90 days. If you don’t see significant results within the 7-day trial, rest assured, you’re still covered by our 90-day money-back guarantee, so you have plenty of time to reach your goals.

You can go through our regular returns process. Returns and exchanges for Try Before You Buy orders must be processed within 7 days of the delivery date to avoid being charged. Please note that a $19.99 return shipping fee will apply.

Contact Customer Support

You must contact Customer Support within your 7-day trial period to begin the process.

ReduSculpt Customer Support (USA – Toll Free):
1-800-982-1265

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM Easter Time

You may also email us at:
[email protected]

Please make sure you have your order number and invoice ready when contacting Customer Support.

A live representative will:

• Confirm eligibility

• Review return requirements

• Issue a Return Merchandise Authorization (RMA) if approved

• Provide detailed return shipping instructions

Please do not send any products back without prior authorization. Remember to always call Customer Support (USA – Toll Free): 1-800-982-1265. Unauthorized returns may not be processed. 

Important: Try Before You Buy Return Details.

• The return must be approved and initiated within the 7-day trial window.
  

• A $19.99 return processing fee will apply.
  

• The original $9.99 shipping fee is non-refundable.
  

• Products must be returned in reasonable condition and include all original components and packaging.
  

• Returns showing signs of misuse, damage, broken seals, missing components, or abuse may be denied.
  
  

If the Try Before You Buy items are not returned within the required timeframe, your card will be charged for the full product amount.

Yes, you can return eligible items within our return window, which is 90 days from the day of purchase. Please follow our standard returns and refund policy for guidance on how to process your return. 

To begin the process:

Call Customer Support: 1-800-982-1265 

You may also email us at:
[email protected]

Please make sure you have your order number and invoice ready when contacting Customer Support.

A live representative will:

• Invoice

• Confirm eligibility

• Review return requirements

• Issue a Return Merchandise Authorization (RMA) if approved

• Provide detailed return shipping instructions
  
  

Please do not send any products back without prior authorization, remember to always call Customer Support (USA – Toll Free): 1-800-982-1265. Unauthorized returns may not be processed.

We place a temporary pre-authorization hold on your card to ensure the security of your transaction. Don’t worry, this is just a hold and not an actual charge. The funds won’t be taken from your account unless you decide to keep the products. The hold usually shows up as “pending” or without a date on your statement.

Yes, you can add additional products (such as gels, oils, or supplements), however:

• Add-on products are not included in the Try Before You Buy program

• Add-ons follow standard purchase terms and charges
  

The Try Before You Buy product itself is not eligible for subscription. However, you can add a subscription to any additional add-on products in your order that are not part of the Try Before You Buy offer.

Please note that the $9.99 shipping fee will still apply to your Try Before You Buy order. Subscription items will receive free shipping and the applicable subscription discount starting with the first subscription shipment.

If you have questions or need assistance, please contact our Customer Care Team at [email protected] or call our Customer Concierge Team at 1-800-982-1265.

Discount codes are not applied to Try Before You Buy orders.

This program is designed to let you try the product first, without relying on upfront discounts.

At this time, Try Before You Buy is only available in the United States.

Yes. Each customer may place one Try Before You Buy order.

• Unless otherwise specified, product prices already reflect discounts.

• All offers are available while supplies last

• Offers are not valid on prior purchases, taxes, or shipping and processing charges.

• Customers are responsible for paying applicable sales tax.

• Only one discount code can be applied per purchase.

• Promotions have no cash value and cannot be exchanged for cash.

• Offers cannot be sold or bartered.

• Promotions are void where prohibited, taxed, or otherwise restricted by law.

• Returning any part of the purchase will result in the loss of the promotional offer or a charge equal to the value of the offer.

• Redu Sculpt reserves the right to end or modify any promotion at any time.

• Promo codes are not valid for past orders and cannot be added later by you or Customer Service.

• Additional restrictions may apply.

• Free gifts are available only while supplies last.
• Limit one (1) free gift per order.
• A minimum purchase is required to qualify for a free gift (if applicable).
• Free gifts are automatically added to your cart once the threshold is reached.
• Free gifts are subject to change without prior notice.
• Additional restrictions may apply.

• If you return your order for a refund and receive a free product within your order, the free product must also be returned in new, unused condition with tags and/or seals.

• If the free item is not returned in good condition, the full price of the item will be deducted from your refund.

This Guarantee does not cover: (i) products purchased from unauthorized resellers or distributors; (ii) products that have been subjected to abuse, misuse, negligence, accident, alteration or accidental damage, including, but not limited to, contact with liquid; (iii) products that have been used for purposes other than those for which they were designed or intended; (iv) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (v) to defects caused by normal wear and tear or otherwise due to the normal aging of the product, including, but not limited to noise; (vi) any damage resulting from failure to follow product instructions, improper usage, or failure to perform routine maintenance; (vii) products sold “AS IS” or similar notions and does not cover consumable parts such as charging cables, removable components of the device, storage pouches, or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (viii) unauthorized repairs or modifications; or (ix) if any serial number has been removed or defaced from the product. When a product or part is exchanged, the original item becomes Redu Sculpt’s property.

This Guarantee does not apply to any non-branded products. Redu Sculpt does not warrant that the operation of its products will be uninterrupted or error-free. Redu Sculpt is not responsible for damage arising from failure to follow instructions relating to the product’s use.

For Customers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by this Guarantee are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights. For a full understanding of your rights, you should consult the laws of your country, province, or state.

Any missing or damaged item from an order must be reported within 5 business days of delivery. Complaints made after this period will not qualify for replacement or refund. Customers are responsible for inspecting their orders upon delivery and reporting any issues within the specified timeframe.

If your order shows no transit movement for an extended period and our team has contacted you via email regarding the issue, you will have 14 calendar days from the date of our outreach to confirm how you wish to proceed. 

If we do not receive a response within this 14-day window, your case will be automatically considered resolved on the 15th day. At that point, no reshipment or refund will be issued.

We strongly encourage you to monitor your inbox, including spam and promotions folders, and respond promptly to ensure your case is reviewed and resolved appropriately.

Redu Sculpt is a 3-in-1 body sculpting device designed to help shape and define your figure. It combines red light therapy, sculpting massage, and vacuum suction to target different areas of the body effectively.

It helps smooth, tighten, and improve the overall appearance of the skin by using red and near-infrared light, along with stainless steel heads and vacuum technology that stimulate circulation and support skin firmness.

• Red & Near-Infrared Light Technology (630–700 nm) to support skin rejuvenation.
• Ideal for areas such as abdomen, arms, thighs, waist, and glutes.
• Recommended use: 10–15 minutes per area.
• Ergonomic design for easy and comfortable use.
• Visible results with consistent use.

Redu Sculpt helps tone and tighten your figure, smooth skin, and rejuvenate your appearance. By combining 3 medical-grade technologies in one, it stimulates collagen production, breaks down fat cells, and enhances skin texture, offering a convenient and effective solution to contour and tone any problem area from home.

To use the device, follow these steps:

1. Place the contour cups by aligning the groove of the cups with the rectangular slots of the device, and turn them to the right to secure them.
2. Apply the Vitamin C oil. If your purchase or package does not include this oil, you can use body oil, slimming gel, or a moisturizing cream of your preference.
3. Turn on the device and adjust the intensity using the “+” and “–” icons.
4. Press the flower icon to pause.
5. Press “AIR RELEASE” to stop the effect of the therapy.
6. Gently glide the device over the desired area for 5 to 15 minutes.
7. Repeat on other areas you want to treat.

For best results, we recommend using the device for 10 to 15 minutes per area of the body, at least 4 times per week. Consistency is key to achieving noticeable improvements. Additionally, it is important to follow the user manual and usage instructions, as well as all safety precautions.

Yes, we recommend using a gel or oil when using the device.

You can use our proprietary gels or oils, as they are formulated to enhance the massage experience, improve glide, and help maximize the device’s effectiveness.

If you don’t have our products, you can also use a body oil, slimming gel, or a moisturizing cream of your preference. Using a product helps the device move smoothly over the skin and prevents friction or discomfort.

No, you should not use the device on dry skin.

Always apply a gel or oil before starting your session. You can use Vitamin C Oil or Retinol Oil (if using it at night), or any body oil, slimming gel, or moisturizing cream of your preference.

This helps the device glide smoothly over the skin and prevents friction or discomfort.

You can use it on the abdomen, waist, legs, thighs, glutes, arms, and calves. Avoid using the device on sensitive areas such as the face or neck.

Any use of the device on non-recommended areas or outside of the provided guidelines is the responsibility of the customer.

Always follow the provided instructions to ensure safe and effective use.

It can be used before or after your workout, depending on what is most convenient for you.

Since the treatment requires spending a few minutes on each specific area, it’s also a great opportunity to take some time for yourself, focus on your routine, relax, and perform the treatment in a calm and consistent way.

Yes, Redu Sculpt is FDA-registered, non-invasive, and painless. It is designed for at-home use and is backed by proven results.

Once fully charged, the battery life lasts 1 hour and 30 minutes.

For maximum suction power, you must charge the device for 4 hours. 

Results vary based on individual skin types and conditions. However, users generally start to notice improvements in skin texture and elasticity within a few weeks of regular use.

• Store the device in the gray velvet pouch included in the kit.

• Only use the charger block and cord that comes with the device.

• Do not submerge the device in water.

• Cleanse the device and its cups after every use with a wipe, cloth, or slightly moistened towel.

The filters are gray, circular patches designed to absorb excess oil or gel left on the skin or device during use. Replace the filters when you notice a reduction in suction power.

If you notice the suction power starts to weaken even though the device is completely charged, that means that your filter needs to be replaced. To swap the filter simply remove the gray plastic cover that’s in the center of the device, then remove the used filter and simply replace it with a new filter. 

To replace the filter:

1. Remove the plastic circular cover at the center of the device.

2. Take out the used filter and replace it with a new one.

3. Reattach the plastic cover, ensuring it is secured correctly.

• Large Cup: Designed to treat larger regions like the abdomen, waist, legs, thighs, and glutes.

• Small Cup: Designed to treat more precision areas like the arms and calves.

Cleanse the device and its cups after each use with a wipe, cloth, or slightly moistened towel.

To put on the contour cup, align the gap on the cup with the rectangular notches on the device, then twist right to secure. To remove it, twist the cup left and gently lift it off the device.

Each cup has three suction gaps. Start by aligning these gaps with the three small rectangular notches on the device's head. Once aligned, the cup will lock into the device. Then, twist it to the right to secure it in place.

If not used as instructed, the vacuum therapy feature on our device may cause temporary bruising, discomfort, or irritation. To minimize these effects, we recommend using one of our enhancing gels or oils before use.

Red-light therapy is generally safe and well-tolerated. However, you might experience minor skin irritation, such as redness. To prevent this, we recommend applying one of our enhancing gels or oils before use.

If it isn't used as directed, you may experience temporary discomfort or bruising. To reduce these effects, consider applying our enhancing gels or oils before use.

No, the device does not utilize radio frequency technology. 

We recommend starting with one of our oils and massaging it in circular motions before use (note: use the Vitamin C Oil in the morning and the Retinol Oil at night). After your session, apply the desired gel.

1. Vitamin C Oil: apply during the day before your session.

2. Retinol Oil: apply at night before your session.

Both oils can be applied to the abdomen, legs, arms, glutes, back, and thighs. 

They are intended for body use only and are not suitable for facial application.

The gels can be applied to any targeted area after you finish your session. The choice of gel depends on your specific goals and the desired outcome for each area.

We recommend only using one gel at a time. Combining different gels may reduce their effectiveness and interfere with their intended results.

None of our gels or oils leave stains. Ensure they are fully absorbed if you plan to wear clothing over the area.

No, they are not suitable for facial application, it is specifically formulated for body use only.

Yes, our formulas are suitable for all skin types including normal, dry, oily, combination, and sensitive skin. However, if you have any specific skin conditions, it's best to consult your dermatologist before use.

Yes, our formulations are vegan, cruelty-free, and made with natural ingredients that are lab-verified. We commit to ethical development and do not test any of our products on animals.

The Vitamin C Oil is a daytime oil formulated with Vitamin C, Rosehip Oil, Apricot Kernel Oil, Grapefruit Seed Oil, and other natural oils to improve skin appearance, firm the belly, tighten the skin, stimulate collagen production, and reduce water retention while smoothing cellulite.

Our Vitamin C Oil is specially formulated to tighten and tone your skin, improving its appearance and enhancing results. Regular body oils won't provide the same benefits as our Vitamin C Oil due to their different ingredients.

The Retinol Oil is a nighttime body toning oil formulated with Retinol, Vitamin C, Rosehip Oil, Apricot Oil, and Grapefruit Seed Oil to enhance the firmness, tightness elasticity, and overall rejuvenation of your skin.

During your nighttime routine, apply the oil and gently massage it into your skin with Vibro Sculpt for 15 minutes, then re-apply another layer before bedtime on your target area. This allows the oil to work overnight.

The Sculpt Gel is a body care gel formulated with Caffeine, Apricot, Hyaluronic Acid, and Vitamin C to rejuvenate and strengthen the skin, tighten the figure, smoothen uneven skin, and contour the body.

The Smooth Gel is a body care gel formulated with Sunflower Oil, Caffeine, and Guarana Seed to smooth cellulite visibility, enhance skin elasticity, promote circulation, and tone the skin. 

The Slimdown Gel is a body care gel formulated with Ginseng Extract, Aloe Leaf Juice, and Caffeine that work to hydrate, firm, and restore the skin's natural elasticity.

The Beauty Boost Supplement contains a blend of natural ingredients including Biotin, Collagen, Hyaluronic Acid, Vitamin A, C, D, B-12, and more designed to support skin, hair, and nail health.

It is recommended to take two capsules daily with a glass of water. Please follow the instructions on the label or consult your healthcare provider.

The Beauty Boost Supplement contains collagen derived from animal sources, so it is not suitable for vegetarians or vegans.

• Step 1: Boil or heat 8 oz of water for about 1-2 minutes.
• Step 2: Insert one pouch (or two) in the water.
• Step 3: Let it sit for about 5-7 minutes for best taste.

Although, our teas are formulated to be safe during pregnancy and breastfeeding. However, it's crucial to consult with your doctor or healthcare provider before purchasing to confirm its suitability for your specific situation.

We recommend drinking the Slimming Green Tea twice a day—once in the morning and once during lunch. The Skinny Sleeptox Tea is best enjoyed before bedtime.

The Slimming Green Tea is a specially formulated blend designed to support weight control, curb cravings, and enhance metabolism and digestion. It contains natural ingredients like Green Tea, Citrus Sinensis, and more, which are rich in antioxidants that help boost metabolic rate.

The Slimming Green Tea helps control cravings, boosts metabolic rate, aids in weight management, and improves overall digestive function while alleviating daily bloating.

The main ingredients in Slimming Green Tea include Green Tea, Senna Leaf, Citrus Sinesis, Uva Ursi, Peppermint, and Licorice Root.

Skinny Sleeptox Tea is a unique blend formulated to promote relaxation, improve sleep quality, and support BMI control efforts. It works by combining ingredients like Chamomile, Valerian Root, and Lavender, which have calming properties that help induce sleep and reduce stress, ultimately promoting better sleep quality and aiding in craving management.

The main benefits of Skinny Sleeptox Tea include improved sleep quality, stress reduction, craving management support, and enhanced metabolic rate.

The main ingredients in Skinny Sleeptox Tea include Chamomile, Valerian Root, Lemon Balm, Lavender, and Peppermint.