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Redu Sculpt

FAQs, orders, shipping, returns & subscriptions. Get instant answers or contact our team—we’re here to help.

Help Center | Redu Sculpt Support

When will my order be shipped?

How long does delivery take?

Can I change or fix my shipping address?

What happens if the carrier cannot deliver the order?

What happens if my order is lost, stolen, or marked as delivered?

How much is your shipping fee?

Do you ship worldwide?

Which shipping companies do you use?

Do you have physical stores?

Shipping & Delivery

What payment methods do you accept?

What should I do if the page is freezing?

How do you keep payment information safe?

When will my order be charged?

Why was I charged twice?

How do I pay using a gift card?

How do I apply a promo code?

How are chargebacks and disputes handled?

Payments

What is your return policy?

How can I return or exchange an item?

How does your 90-day money-back guarantee work?

What happens if I don’t return everything in my order?

How long does a return process take?

How long does an exchange process take?

Returns & Exchanges

What’s a recurring subscription?

Can I change the frequency of my shipments after I place my initial order?

Can I pause my subscription if I'm out of town or need a break?

Can I cancel my subscription anytime?

Can I cancel a subscription after it's been shipped?

What is your early cancellation policy?

Is my subscription order eligible for other discounts?

Can I return multiple recurring orders from my Subscription?

Subscription Program

What is the secret behind the success of Redu Sculpt?

Can sharing Redu Sculpt actually benefit me and others?

How is the commission calculated?

What happens if a customer returns a product?

What are the benefits at the Bronze level?

What does the Silver level offer?

What are the perks of reaching the Gold level?

Do payments arrive immediately after a sale is made?

How do I track my sales and earnings?

Can I change my affiliate link once I register?

Are there restrictions on which platforms I can use to promote the products?

Affiliate Program

What is Try Before You Buy?

How does Try Before You Buy work?

Is Try Before You Buy free?

What payment options do I have for my Try Before You Buy order?

Why does Try Before You Buy place an authorization on my credit card?

When will the authorization come off my card?

When does the trial period start for my Try Before You Buy order?

I need more time, can I extend my trial?

What if I don’t see results within the trial period?

How do I return items I do not want to purchase?

My trial ended, and I was charged, but now I want to return something, can I still do that?

Why do I see a charge for my Try Before You Buy order before my 7-day trial is up?

Can I add additional products to my Try Before You Buy order?

Can I add a subscription to my Try Before You Buy order?

Can I use discount codes with Try Before You Buy?

Is Try Before You Buy available internationally?

Is there a limit on how many Try Before You Buy orders I can place?

Try Before You Buy

Promotional Policy

Free Gift Policy

Free Gift Return Policy

Guarantee Policy

Missing / Damaged Items Policy

Stalled Shipment Policy

Terms & Conditions

What is Redu Sculpt and how does it work?

What are the benefits of using Redu Sculpt?

How do I use Redu Sculpt?

How often should I use Redu Sculpt?

Should I use a gel or oil with it?

Can I use it on dry skin?

Can I use the device on any part of my body?

Should Redu Sculpt be used before or after workouts?

Is Redu Sculpt safe to use?

What is the battery life of Redu Sculpt?

How long does it take to charge Redu Sculpt?

How long does it take to see results?

How do I maintain my Redu Sculpt device?

Device

What are the filters for?

How do I know when the filter needs to be changed?

How do I replace the filters?

What are the differences between the contour cups?

How do I clean the device and each Contour Cup?

How do I put on and take off the Contour Cups?

How do I put on the suction cups?

Accesories

What are the side effects of using Vacuum Therapy?

What are the side effects of using Red-Light Therapy?

What are the side effects of using Sculpting Therapy?

Does the device have radio frequency?

Therapies

In what order do I apply the gels or oils?

How do I know which oil to use and where to apply it?

How do I know which gel to use and where to apply it?

Can I apply two different gels or oils at the same time?

Do the gels or oils leave stains?

Can I use the gels or oils on my face?

Are the gels and oils safe for all skin types?

Are the gels and oils vegan and cruelty-free?

What is the Vitamin C Oil and what are its benefits?

What's the difference between Vitamin C Oil and my own body oil?

What is the Retinol Oil and what are its benefits?

How should I use the Retinol Oil for best results?

What is the Sculpt Gel and what are its benefits?

What is the Smooth Gel and what are its benefits?

What is the Slimdown Gel and what are its benefits?

Gels & Oils

What are the main ingredients in the Beauty Boost Supplement?

How should I take the Beauty Boost Supplement?

Is the Beauty Boost Supplement suitable for vegetarians or vegans?

Supplements

How should I prepare the teas?

Are these teas safe to drink if I'm breastfeeding or pregnant?

How should I drink the teas?

What is Slimming Green Tea and how does it work?

What is the main benefit of Slimming Green Tea?

What are the main ingredients in Slimming Green Tea?

What is Skinny Sleeptox Tea and how does it work?

What are the main benefits of Skinny Sleeptox Tea?

What are the main ingredients in Skinny Sleeptox Tea?

Teas

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